Hi, how can we help?

Shopee will never ask for the following information for verification purposes:

1. Credit/debit card number
2. Credit/debit card expiry date
3. Credit/debit card CVV number

If you receive any calls or text messages from someone claiming to be a Shopee customer service agent asking for such details, please hang up immediately and do not disclose your personal data.

For further assistance, you can contact our Live agent via chat feature on the Shopee App.

You can go to the Me tab > Chat with Shopee.